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Hospitality Operations Platform

The most complex hospitality operations run on Maestro.

The harder your operation runs, with more departments, more properties and more systems, the more it needs one platform built to unify it. Maestro replaces disconnected tools with a single, real-time operation.

Representative photo

Trusted by independent-first operators running real complexity

  • Pursuit
  • Tanzerra Resorts
  • Appellation
  • Crystal Springs Resort
  • Crieff Hydro
  • Deer Valley
  • SunStream Hotels & Resorts
  • Galgorm
  • Distinctive Resorts

The real problem

Your teams don’t need more software. They need operational confidence.

Hospitality technology is crowded and fragmented. That creates noise for buyers and blind spots for operators.

  1. 01

    Disconnected systems

    Front desk, events, spa and outlets each run their own tool, so every department keys in the same guest again.

  2. 02

    Vendors that look alike

    Feature lists read the same, which makes it hard to tell which system will actually hold your operation together.

  3. 03

    Data nobody fully trusts

    When systems sync overnight, or not at all, no one sees the whole operation or the whole guest in real time.

  4. 04

    Rising guest expectations

    Guests expect a seamless, personal stay, and fragmented systems cannot deliver it with the team you have.

From fragmentation to confidence

One real-time platform, built to close the gap.

The problem
  • Disconnected systems
  • Duplicate data entry
  • Operational blind spots
  • Inefficient workflows
  • Gaps in the guest experience
  • Vendor lock-in and rigidity
Maestro’s answer
  • A configurable, modular PMS
  • One real-time database
  • Front office, sales and catering, spa, POS, work orders, booking engine, mobile and analytics
  • Cloud, on-premise or hybrid deployment
  • An open API and 800+ integration partners
  • 24/7 live support
The outcome
  • One unified operation
  • Consistent service at every touchpoint
  • Full control of the property
  • A return you can measure
  • Faster time to value
  • Freedom to choose how you deploy

Watch

The whole platform, in one short walkthrough.

A tour of the all-in-one platform, from the front desk to finance, on one database.

Proof, not promises

Operators running real complexity on Maestro.

Condo hotels

Myrtle Beach Seaside Resorts

7 condo hotels on one system

Resort operations, condo owner accounting and revenue management on one centralized platform.

Maestro case study, hotel-online.com, 16 October 2019

Read the case study
Luxury hotel residences

AKA

12 luxury residences in the cloud

A personal resident experience across the collection, with one open, cloud-hosted multi-property system.

Maestro case study, maestropms.com, 10 September 2019

Read the case study

Guides

Choosing a PMS? Start with the right questions.

Free material for the team evaluating a new property management system.

  • Checklist

    PMS Evaluation Checklist

    The questions to put to every vendor, so your team compares systems on what decides how your operation will run.

  • Guide

    The Smart Decision Guide to Hotel PMS

    What next-generation property management systems do, and how to select the right one for your business.

  • White paper

    Guest Engagement White Paper

    How mobile, contact-free and connected service helps a leaner team engage guests across the whole stay.

Ready to run your operation with confidence?

Tell us about your property, and a Maestro expert will show you how every department comes together on one platform.