Case study: Luxury hotel residences
AKA offers furnished luxury residences with business, wellness and lifestyle amenities, for stays of a night or of many months. Its portfolio runs on Maestro’s multi-property system in the cloud.
At a glance
Source: Maestro case study, maestropms.com, published September 10, 2019. Figures are as stated at the time.
The story
A long-stay model with flexible stay options, housekeeping packages that change with the length of stay, ownership and management reports for each property, and different third-party systems at each location, all on one database in the cloud.
The Maestro Web multi-property system: front office and housekeeping, guest CRM and central reservations, guest experience surveys, analytics and data mining, online pre check-in and registration, mobile check-in with a digital registration card and signature capture, and yield management.
Operational, financial and ancillary data in one place gives AKA a view of the business at portfolio, property and resident level, and every resident is recognized across the collection.
Client voice
Maestro’s platform provides an open API capability that makes it very easy for our other system vendors to interface with the PMS.
Modules in use
Talk to a Maestro specialist about your property, your amenities and your residents.