The platform
One real-time database. Every department, connected.
Maestro replaces the 5 to 7 integration points a point-solution stack needs with one unified operation, from the front office to finance.
Platform architecture
The architecture behind a unified operation.
- A point-solution stack: 5 to 7 integrations to keep in sync
- Maestro: every department on one real-time database
Every department works on one real-time database, instead of a stack of systems held together by integrations that each need their own upkeep.
-
01
A single source of truth, in real time
One database powers every module: no sync delays, no reconciliation and no conflicting records between departments.
-
02
Built-in operations, zero middleware
Front office, sales and catering, spa, condo, work orders, booking engine, POS, guest engagement, mobile and analytics, configured to each property and connected natively.
-
03
Your infrastructure, your integrations
Deploy in the cloud, on-premise or hybrid, connect 800+ partners through the open API, and reduce PCI scope with embedded payments.
-
04
Stronger economics, faster go-live
Consolidated licensing and fewer vendors mean less time lost to workarounds and a shorter road to value.
Native modules
Configured to your property. Connected by design.
Every module below runs on the same real-time database. No exports, no reconciliation, no third-party middleware.
Guest and front of house
- Front Office & CRMReservations, guest profiles and recognition in one record.
- HousekeepingRoom status and turnover synced with the front desk in real time.
- Online Booking EngineDirect bookings flow straight into the single source of truth.
- Mobile Guest EngagementOnline check-in, a digital registration card and contact-free service.
- Guest Experience ManagementGuest feedback measured and tied to the guest record.
- Guest LoyaltyRecognition and rewards that follow the guest across properties.
Amenities, events and operations
- Sales & CateringGroup bookings, events and banquet orders connected to the PMS.
- Spa ManagementAppointments that post directly to the guest folio.
- Golf ManagementTee sheets, memberships and charges on the same database.
- Activities & FacilitiesBook and bill experiences without leaving the platform.
- Club MembershipMembership billing and access, natively integrated.
- Work OrdersMaintenance requests routed and tracked across departments.
- Mobile OperationsHousekeeping, maintenance and front desk tasks in staff hands.
Revenue, finance and reporting
- Multi-Property ManagementCentral control and standard reporting across every location.
- Condo Owner PortalsOwner statements and reporting without side spreadsheets.
- Retail POSRetail and pro shop charges post instantly to guest and owner accounts.
- Food & Beverage POSChecks reconcile automatically with the property ledger.
- Gift CardsIssue, track and redeem across every property in the portfolio.
- Analytics & ReportingOne reporting layer across every module, with no manual roll-ups.
- Embedded PaymentsIntegrated payment processing that reduces PCI scope.
By the numbers
Depth an independent operator can rely on.
- 800+
- integration partners through an open API
- Source: Maestro positioning, to confirm
- 43+
- years building hospitality software
- Source: Maestro positioning, to confirm
Deployment
The choice of where it runs is yours.
Maestro runs in the cloud, on-premise or hybrid, and you can move between them as your property evolves, without a forced migration.
- Deployment
Cloud
The full platform, hosted and maintained by Maestro, with the same operational depth as on-premise.
- Deployment
On-premise
Infrastructure and data stay in-house, under your own IT policy and control.
- Deployment
Hybrid
Cloud flexibility with on-premise control, and the freedom to change models later.
Open ecosystem
Open API. 800+ integration partners.
IT teams keep their infrastructure choice and connect the tools they already run, through one platform instead of a marketplace of point solutions.
- An open API built for hospitality integrations
- Embedded payment processing that reduces PCI scope
- Partners across channels, guest experience and finance
- No forced migration between deployment models
Watch
See the platform in one short walkthrough.
From reservations to the folio, the spa to the ledger: a tour of the all-in-one platform.
Support
Built for independents. Backed like an enterprise.
We would recommend Maestro for any independent with unique needs.
24/7 live support from people who know hospitality, based in North America: not a ticket queue.
See the platform on your own property.
A Maestro expert will walk through the exact modules and deployment model that fit how your operation runs.